If you think there is a problem, need to contact support, get the latest updates, or manage your licenses, youll want to register your mackie product first. The software mackiev company has released family tree maker 2017 now. View jack minskys profile on linkedin, the worlds largest professional community. The official home page for family tree maker customer support, with free live chat 247, updates and other resources, for all versions including our newest release, ftm 2019. View competitors, revenue, employees, website and phone number. Software mackiev will continue to handle all related customer questions for family tree maker. Family tree maker welcome to family tree maker support. If you have subscription with us, you will get free support else you will need to pay for our tech service.
The software mackiev company is in the computer software development business. Is there any free trial available before buying the family tree maker 2019 software. Software mackiev has recently published a faq for family tree maker ftm that has some interesting information. There are now two options for ftm 2017 users to get to green weather. Updated ftm technical support as of july 1st, software mackiev is now supporting all versions of family tree maker for both mac and windows, though ancestry will continue to assist us between now. If you need remote support or premium service then. Family tree maker is a registered trademark of the software mackiev company. To get help with family tree maker right away, you can start a chat with one of our online support specialists. Software mackiev is an awardwinning developer and publisher of premium quality software including family tree maker, kid pix, the print shop, roger. Software mackiev introduces familysync for family tree. It is not a telephone number, but is probably better than a telephone call, because you can set up a transcript of the live chat conversation. If youre sure your gear is not working, youll need to learn about your warranty, and maybe visit a service center.
Visit software mackievs family tree maker support center at support. Checking ftm 2017 and ftm 2019 version and build numbers. Free upgrades to ftm 2014 and ftm 3 will be pushed out around march 1st. Mavis beacon teaches typing is an application software program designed to teach touch. The second part of todays announcement states that rootsmagic will also be able to synchronize data with s online. Family tree maker technical support request mackiev. Items ordered from software mackiev may be subject to tax in certain states, based on. The software mackiev company in boston, ma 617 2276681. They made their first new version of the program available in march 2016.
The live chat hours are currently open 24 hours a day, 7 days a week. Chat support our chat support is free service for family tree maker software user. If you have free support from any company, you should call their respective toll free or phone number. When transferred this system to mac kiev, i purchased the recommended update 2017 version of ftm from them. The company is best known for developing software for macintosh systems which apparently explains the letters mac in the company name. Companies using fastsprings fullservice ecommerce solution sell more, stay lean, and compete big. Im happy to let you know that family book creator is working with the ftm 2017 release as well.
The company is westernowned with operations in ukraine and the. We provide technician service for genealogy software which includes family tree maker software. Privacy policy about wikipedia disclaimers contact wikipedia. Mackiev support phone number, coupons code, promo codes. We use cookies to ensure you get the best possible experience on software mackievs websites and to improve the services we provide. Apr 16, 2018 i have used family tree maker for a number of years. Mackiev does not have a phone number to call but the have a chat support service where you can chat with a live technician. Software mackiev is an awardwinning developer and publisher of premiumquality software for the windows and macintosh platforms. I have been on mackiev support chat every single day.
Software mackiev is an awardwinning developer and publisher of premium quality software including family tree maker, kid pix, the print shop, roger wagners hyperstudio, mavis beacon teaches typing, 3d weather globe, world book encyclopedia, cluefinders adventures series, thinkin things and thinkin science, and a growing line of iphone and ipad apps. As of march 29, 2017, ancestry will no longer be supporting treesync, given the introduction of software mackiev s familysync. The software mackiev company took the product over and it has been broken ever since. Direct requests for some action by mac kiev have resulted in nil progress. Save up to 15% off with these current family tree maker coupon code, free mackiev. Order directly from the developer, publisher and manufacturer. Jack minsky business profile the software mackiev company. You can contact the customer service of the software mackiev company by calling at the software mackiev company phone numbers. Free interview details posted anonymously by software mackiev interview candidates. Mackiev does not have a phone number you can pick up and call you need to go thru the website to report the issues and then get on the live chat for best results. Find contacts direct phone number, email address, work history, and more. Sales tax is not separately calculated and collected in connection with items ordered from software mackiev through the site unless explicitly indicated as such in the ordering process.
Software mackiev company phone number, coupons code. The phone number for the software mackiev company is 617 2276681. It only requires that the family data is being stored in the family tree maker application. Visit software mackiev s family tree maker support center at support. When owned this product, they spoke to you on the phone and solved problems. The version number of the first version of software mackiev family tree maker is 22. Nov 10, 2017 if you have a problem with family tree maker, the first place to visit is the live chat that software mackiev provides. Phone support you can call our family tree maker support number to get your issue resolved. Offers shown in the images are just for reference purposes. Family tree maker connect ftm connect is a companion app to family tree maker desktop genealogy software that enables the user to view their family tree on their ios device.
Mar 20, 2017 software mackiev introduces familysync posted by ancestry team on march 20, 2017 in website last year, we announced the purchase of family tree maker desktop software by software mackiev and because we wanted to make the transition to a new owner as smooth as possible, we committed at least a year of customer and product support. Mackiev does not provide remote support but they can guide you on the chat and help you resolve your problem for free. Find the latest 33 family tree maker promo codes, coupons, discounts in april 2020. Contact the software mackiev company customer service. Home family tree maker the print shop kid pix world book 3d weather globe hyperstudio mavis. Mackiev does not have a phone number to call but they have a chat support service where you can chat with a live technician. You can get family tree maker support for free from mackiev. Family tree maker support provides premium support for family tree maker software users. The software mackiev company better business bureau. Feb 10, 2016 software mackiev has recently published a faq for family tree maker ftm that has some interesting information. We do not have any relationship with mackiev, or any genealogy software company. Best practices for syncing in ftm 2017 and ftm 2019 troubleshooting connectivity issues in ftm 2017 for windows troubleshooting sync in ftm 2017 and ftm 2019 compacting a file in ftm 2017 and ftm 2019 importing an existing file in ftm for windows troubleshooting connectivity issues in ftm 2017 for mac using the find missing media tool in ftm 20112019 for windows resetting program settings to.
However, wikipedia notes that software mackiev has its main workshop in kiev, ukraine. Contact us contact us for family tree maker support. All content is posted anonymously by employees working at software mackiev. Leave this page open and refresh it during live chat hours. Fastspring is the trusted ecommerce partner for companies that sell software around the world. In comparison to the total number of users, most pcs are running the os windows 10 as well as windows 7 sp1. The website url for the software mackiev company is.
It allows the creation of family books by just pressing a button. The company also publishes a number of software products under license. See the complete profile on linkedin and discover jacks connections. I have been unable to access my family history records since then. Since this is often an indepth discussion about your setup that can involve troubleshooting and testing, please be in front of your gear when you call. For offpeak times with short or no lines click here. Software mackiev introduces familysync posted by ancestry team on march 20, 2017 in website last year, we announced the purchase of family tree maker desktop software by software mackiev and because we wanted to make the transition to a new owner as smooth as possible, we committed at least a year of customer and product support.
As per mackiev, it will be available for user to download end of this summer end of july or end of august. The software installer includes 100 files and is usually about 620. Family tree maker software is a product of mackiev and we do not have any tieup or collaboration with them. It also includes a number of typing games of which some versions have been. Live chat service if you could not find your answer in our support center, and your question is urgent, wed be happy to have a support agent assist you in a live chat session. If you are not able to follow the chat technician and if you need someone on the phone.
Sep 28, 2019 view jack minskys business profile as president at the software mackiev company. Family tree maker 2017 by software mackiev should i. Every month 40 people come here by typing mackiev phone number or similar terms. Once youve downloaded the free updater for ftm 2017, you may want help to make. If you have a problem with family tree maker, the first place to visit is the live chat that software mackiev provides. The charge comes from a fraudulent company transaction in macedonia. Software mackiev company phone number, coupons code, promo codes. Software mackiev introduces familysync for family tree maker. Items ordered from software mackiev may be subject to tax in certain states, based on the state to which the order is shipped. Early in february of this year, and software mackiev announced that software mackiev would continue development of family tree maker. Thats exactly where the family book creator program comes in. Software mackiev introduces familysync ancestry blog. The 2011 ultimate mac edition for macos, published by software mackiev, also.
To upload files for software mackiev technical support fill out the form below. Software mackiev company phone number, coupons code, promo. Mar 20, 2017 as of march 29, 2017, ancestry will no longer be supporting treesync, given the introduction of software mackievs familysync. We also provide live phone support for more complex issues. We use cookies to ensure you get the best possible experience on software.
Fs mackiev com 877 ca credit charge is the number 14705 in our database. Software mackiev is the worlds largest company specialized in helping publishers adopt apple technologies in their products. Family tree maker technical support software mackiev. After a brief private beta period, software mackiev reintroduced family tree maker 2014. If you havent use the feature to connect family tree maker to ancestry family tree maker through ftm 2017, then you have to upgrade it to family tree maker 2019 as mackiev has already stopped the sync of ftm 2014 and the older version. We work as an online remote support team for family tree maker software. Its effortless navigation, useroriented tools and integrated web observant makers it easier to build and grow your family tree. We have launched a new feature for the family tree maker 2019 customers. In case these steps do not work, then you should contact mackiev. Welcome to family tree maker support software mackiev. The software mackiev company customer service phone number. Customers can now easily contact our team over call on our tollfree number 247 for any software related query.